Whilst we were there we also set the driver's seat for my wife on setting 1 and myself on se Jan 17, 2016 · też wczoraj i dzisiaj po odpaleniu auta kazał mi się logować do skoda connect - co przeważnie udawało się za drugim/trzecim razem. de> If the problem persists they may ask for the following (so may be good to have it ready if you contact them) :- Sep 25, 2021 · Before the new control unit was fitted, I had no problem in connecting MySkoda to an iPad and an Android 'phone. 1. Today, it hasn't loaded the user profile and is sitting for ages on 'loading user profile'. Keys recognised but repeatedly fails with message " Try Again or Contact Customer Service". I have not been able to register as the Primary Driver so I continue as a Guest in my own car. Any ideas? Regards, Mike Oct 24, 2021 · Hi all I have a scala 2020 SEL I tried to factory reset my infotainment unit and now its stuck at loading user profile . I've set up a Skoda Connect account, and I've got an S-pin. Initial steps include performing a soft reset by powering off and on, but repeated failures suggest deeper issues. Learn more about the MyŠkoda app here! Sep 27, 2021 · We Connect Support <weconnect-support@volkswagen. Introducing ŠKODA Connect, the online services to help your day become more efficient! This service will mean that you will have access to packages that can Jul 26, 2023 · I'm not very computer literate, and I'm having trouble understanding where I've gone wrong with my new Skoda Karoq. Its great, except that a few times now, when I start the car, the infotainment system hangs on "loading user profile". At Jan 7, 2026 · Einleitung zum Problem Die Fehlermeldung "unable to load user profile" bei Skoda Connect deutet darauf hin, dass die Anwendung Schwierigkeiten hat, die Nutzerinformationen korrekt zu laden. The Connect Portal is available on the websites of the ŠKODA importer. Tried to call the local deal Jan 31, 2022 · Hi I'm unable to become Primary User . May 5, 2021 · No phone connection No Sat Nav I cannot adjust the air conditioning So I called Skoda customer service and I told them the story including the issue regarding the licences, as I am convinced the two issues are related. Jan 1, 2024 · Hey everyone! Has anyone successfully activated the Skoda Connect feature in the Skoda Plus Android app? I’d love to hear about your experience or any tips for setting it up. Dec 7, 2020 · The connect app and Skoda Connect Portal have nothing to do with the inbuilt SIM card, that's purely for the emergency systems. Live every day to the full! Purchasing all or just some of Škoda Connect packages will give your car a host of new features. instead of selecting my profile I selected guest, I was then asked whether to choose private or online. ". On the infotainment system, if I try to add a new user via ‘log in’ it says ‘connecting’ but times out after 5 mins. My dealer is trundling to understand how to resolve, and VW says go to dealer. Since the new control unit was fitted and coded, which enabled me to save favourites in the SatNav, I've been unable to connect the app. The problem I'm having is when I go through the process of trying to activate it in my car, press the unlock buttons on the two key fobs afte Question - Can't activate primary user on my new skoda kamiq, Kamiq - . I've downloaded and installed and registered the MYSkoda app. The centre steering wheel display put up a message Feb 9, 2022 · On the Users screen, tap settings bottom right > Login details > Protect user profile with S-PIN and switch OFF the PIN requirement or leave it on. Eventually I deleted my registered user in the infotainment settings, and then re Jan 18, 2021 · Škoda Owners Forums Škoda Superb Skoda Superb Mk3 (2015 - 2023) Setting Up Primary User & Skoda Connect Oct 2, 2021 · I have a 70 reg Skoda Karoq. But once I tried to activate primary user it wouldn't activate. I have registered online and it has correctly identified my car and the same with the Skoda Connect app on my phone. Jun 24, 2025 · I created the account on the app, added the vin number but once I enter my credentials on the media unit in the van it spins for a while then says unable to load user profile. Whatever you need to navigate to parking lots, check if you forgot to lock the car, or quick help in case of breakdown. Oct 26, 2024 · Hello, i have 2020 skoda octavia ambition, when im trying to become primary user i get unable to load user profile… anyone has seen or had this problem and knows how to resolve it? Pictures in attachment Oct 23, 2017 · Hi everyone I've had a problem with skoda connect recently which I've managed to fix (I hope), so I thought I'd note it here. Consequently the radio, sat nav, phone etc. Mar 13, 2024 · My new Karoq cannot be registered properly on the app or in Skoda connect, and I cannot access many of the infotainment options, as I constantly get the "unable to load user profile" in the vehicle when I try to log in.

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